Refund & Cancellation Policy
App: Recall: AI Meeting Notes · Package: com.hustlingmadrasi.recall · Developer: Hustling Madrasi · Last updated: 22 July 2026
This Refund & Cancellation Policy explains how billing, cancellation and refunds work for Recall: AI Meeting Notes (Android package com.hustlingmadrasi.recall). It applies to the subscription and any paid features in the app. All prices are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
How you are billed
Recall: AI Meeting Notes is an auto-renewing subscription. Payments are collected securely by our payment provider, Razorpay Software Private Limited, through a UPI AutoPay mandate that you approve in your own UPI app when you subscribe. We never see or store your full payment credentials. The exact price and billing period are always shown in the app before you confirm — you are never charged without seeing the amount first.
Free trial & verification charge
If your subscription includes a free trial, we may charge a small, refundable verification amount at the start of the trial to set up the AutoPay mandate and confirm your payment method. This amount is refunded back to you promptly — the time for it to appear in your account depends on your bank or UPI provider. You are not charged the full subscription price during the trial.
Cancellation
You can cancel at any time. Because the subscription is billed through a UPI AutoPay mandate, you cancel by pausing or removing the mandate in your UPI app — look under “AutoPay”, “Mandates” or “Subscriptions” (for example in Google Pay, PhonePe or Paytm). You can also email us at hustlingmadrasi@gmail.com and we will help you cancel. Once cancelled, the mandate simply stops renewing and no further amount is charged. You keep access until the end of the period you have already paid for.
Refunds
The refundable trial verification charge described above is returned to you automatically. Beyond that, and except where a refund is required by applicable law, subscription payments are non-refundable and partial or unused billing periods are not refunded. We will always make it right, however, when something has genuinely gone wrong — in particular we refund amounts that were charged in error, charged after a valid cancellation, or charged twice, and amounts where a fault on our side stopped you using what you paid for.
How to request a refund
Email hustlingmadrasi@gmail.com from the account you used to subscribe, with the date and amount of the charge and the UPI reference or transaction ID if you have it. We aim to respond within 3 business days. Where a refund is approved, it is processed back to your original payment method through Razorpay and typically reaches your account within 5–7 business days, depending on your bank or UPI provider.
What is not refundable
- Changing your mind after a billing period has already begun.
- Partial or unused time in a period you have paid for.
- Not using, or uninstalling, the app during a paid period.
- Renewals correctly charged before you cancelled the AutoPay mandate.
Nothing in this policy limits any cancellation or refund right you have under applicable law, including the Consumer Protection Act, 2019.
Price changes
We may change the subscription price or what is included. We will give reasonable advance notice of any change, and a new price only applies to billing periods after the change — never retroactively.
Contact
For anything about billing, cancellation or refunds, email hustlingmadrasi@gmail.com. See also our Pricing & Refunds, Terms of Service and Privacy Policy.